Report a cyberincident

Received a strange email? Is your computer displaying strange things without you clicking on anything? Has your password been changed without you doing it? Report a cyber incident by clicking the link below.

How to watch Collaborate Ultra sessions on a mobile device

There is currently a known issue with the Blackboard Mobile app when trying to watch reoccurring Ultra sessions. For this reason, we recommend going through a web browser to watch the sessions – not the Mobile Blackboard App.


1. The Correct Browser For You

iOS (iPhone/iPad)

You must use Safari to watch the sessions




You must use Google Chrome to watch the sessions


2. In your appropriate browser, navigate your way to the Collaborate Ultra session. Select the session you wish to join and select 'Join Session'



3. You will then be taken to this screen.

You must select 'Join from a browser' - the link directly below the two Blackboard app options 



4. Once you start joining the session, you will be prompted to allow both Microphone and Camera. Allow these pop ups and you should be in the session


If you still cannot join or have any issues with the session. Please contact the Service Desk.


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