Report a cyberincident

Received a strange email? Is your computer displaying strange things without you clicking on anything? Has your password been changed without you doing it? Report a cyber incident by clicking the link below.


How to watch Collaborate Ultra sessions on a mobile device

There is currently a known issue with the Blackboard Mobile app when trying to watch reoccurring Ultra sessions. For this reason, we recommend going through a web browser to watch the sessions – not the Mobile Blackboard App.

 

1. The Correct Browser For You

iOS (iPhone/iPad)

You must use Safari to watch the sessions

safari.png

 

Android/Windows

You must use Google Chrome to watch the sessions

chrome.jpg

2. In your appropriate browser, navigate your way to the Collaborate Ultra session. Select the session you wish to join and select 'Join Session'

B829566B-BA37-49A5-9A22-4BA075A25F20.png

 

3. You will then be taken to this screen.

You must select 'Join from a browser' - the link directly below the two Blackboard app options 

E2FFA753-2D9D-4623-86EF-1A2A652E775D.png

 

4. Once you start joining the session, you will be prompted to allow both Microphone and Camera. Allow these pop ups and you should be in the session

 

If you still cannot join or have any issues with the session. Please contact the Service Desk.

 

Have more questions? Submit a request
Was this article helpful?
0 out of 0 found this helpful

Comments