The Phone System Replacement Project includes the complete replacement of ageing phone equipment with modern, scalable and reliable infrastructure that will support staff and students.
Rollout to all "non call centre" phones on all campuses is now complete.
You can now search for staff on any campus including NMSC and CHEC in the phone's directory. Phone charges will now be applied based on the Directory information - so it is very important to advise the Service Desk of any change of staff using an extension number.
The project has now reached the stage of decommissioning numbers and services remaining on the old system.
Over the next few weeks we will decommission:
- any phone number that has not been used in the last 3 months
- all faxes including those associated with MFDs (printers). Please contact the Service Desk immediately with a business case if you still have a need for a fax.
- the "speed dial" numbers (the four digit numbers that start with 5) - more information here
Information on using and programming your phone is available in this knowledge base under the heading Huawei phones, or by searching.
If you are unable to locate the information you need, please contact the Service Desk.