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How do I answer another phone ringing in my Pickup Group?

If you and your colleagues have requested to be part of a Pickup Group  after your colleague's phone has rung unanswered for 10 seconds your phone will make a "chirp" noise and your screen will display the details of who is calling who. You can now answer your colleague's phone by pressing the GPickUp soft key.

You must press GPickUp before picking up the handset or pressing speaker or the phone will assume you are ignoring the Pickup group call and making a new call. If you have a headset with EHS enabled pressing Gpickup will connect the call to your headset.

If you would like to have a Pick Up group created please contact the Service Desk.

 

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