Please note: Some browsers do not support Java plugins (eg Windows 10 Edge, Google Chrome) and making these changes will not resolve the problem please use a different browser eg Internet Explorer, Firefox.
Recent updates of Java and Browser software has blocked parts of Blackboard from working. It is simple to fix this however. Follow the appropriate instructions on how to open the Java control panel on Windows or Mac, then proceed to the instructions to resolve the issue.
Please open the control panel of your computer by opening the Start menu and searching Control Panel. The search bar will either be readily visible or you will need to click the magnifying glass in the top right corner. Find the Java icon and Click it. (Please note the screen will look a bit different in Windows 10). If you do not see a Java icon, you will need to install Java (general instructions, Windows 10 instructions).
Click the apple icon on top left of the menu bar, and click system preferences. Within there is an option for java. Please click it.
Windows & Mac Java information:
Once you have opened the Java control panel, click onto the Security tab along the top.
Change the security setting to High, then click the button "Edit site list"
You need to add two site exceptions:
To do so click into the area marked by the green arrow and begin typing. Once you have finished please click the Add button marked by the red arrow.
If you are using version 42.0.2311.90 to version 44.0.2403.125 of Google Chrome (this fix won't work on newer versions of chrome) this may not have resolve your issues. If you are using google chrome you may be presented with the below screen. There is an easy fix for this issue.
Copy & paste or type the following text into your Google Chrome browser address bar and then press enter to go to the page. chrome://flags/#enable-npapi
Search through the list till you find Enable NPAPI (It should be highlighted yellow, as seen below). Click Enable, to Enable the NPAPI plug-in required by the Voice Tools. Please close Google Chrome for these changes to take effect. The voice board should now function correctly.
If it still isn't working properly you may need to click the red X and select "Always allow plug-ins on learn.scu.edu.au".