Please note: Some browsers do not support Java plugins (eg Windows 10 Edge, Google Chrome) and making these changes will not resolve the problem please use a different browser eg Internet Explorer, Firefox.
Recent updates of Java and Browser software has blocked parts of Blackboard from working. It is simple to fix this however. Follow the appropriate instructions on how to open the Java control panel on Windows or Mac, then proceed to the instructions to resolve the issue.
Please open the control panel of your computer by opening the Start menu and searching Control Panel. The search bar will either be readily visible or you will need to click the magnifying glass in the top right corner. Find the Java icon and Click it. (Please note the screen will look a bit different in Windows 10). If you do not see a Java icon, you will need to install Java (general instructions, Windows 10 instructions).
Click the apple icon on top left of the menu bar, and click system preferences. Within there is an option for java. Please click it.
Windows & Mac Java information:
Once you have opened the Java control panel, click onto the Security tab along the top.
Change the security setting to High, then click the button "Edit site list"