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How do I create a backup of my emails?

To create a local backup of your email you can export a PST of your mail folders in Outlook.

  1. In Outlook, Click File > Open & Export > Import/Export.

    Import/Export command in the Backstage view

  2. Click Export to a file, and then click Next.

    Export to a file option in the Import and Export Wizard

  3. Click Outlook Data File (.pst), and then click Next.

  4. Select the account you want to export by clicking the name or email address, such as Mailbox – Anne Weileror anne@contoso.com. If you want to export everything in your account, including mail, calendar, contacts, tasks, and notes, make sure the Include subfolders check box is selected.

    NOTE    You can export one account at a time. If you want to export multiple accounts, after one account is exported, repeat these steps.

    Export Outlook Data File dialog box with top folder selected and Include subfolders checked

  5. Click Next.

  6. Click Browse to select where to save the Outlook Data File (.pst). Type a file name, and then click OK to continue.

  7. If you are exporting to an existing Outlook Data File (.pst), under Options, specify what to do when exporting items that already exist in the file.

  8. Click Finish.

Outlook begins the export immediately unless a new Outlook Data File (.pst) is created or a password-protected file is used.

  • If you’re creating an Outlook Data File (.pst), an optional password can help protect the file. When the Create Outlook Data File dialog box appears, type the password in the Password and Verify Password boxes, and then click OK. In the Outlook Data File Password dialog box, type the password, and then click OK.

  • If you’re exporting to an existing Outlook Data File (.pst) that is password protected, in the Outlook Data File Password dialog box, type the password, and then click OK.

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