Report a cyberincident

Received a strange email? Is your computer displaying strange things without you clicking on anything? Has your password been changed without you doing it? Report a cyber incident by clicking the link below.

Mediasite lectures load with a black screen and have no play or pause options

This is commonly caused by problems with the installation of Microsoft Silverlight that is used to play Mediasite lectures.

  1. Firstly please remove your copy of Microsoft Silverlight and follow these instructions to reinstall it.
  2. If the problem persists try using another web browser such as Mozilla Firefox or Google Chrome.
  3. If the problem still persists please restarting the computer and try again.
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