Polycom IP6000 User Information / Conference

Please see attached pdf documents for full instructions on using a Polycom IP 6000 "mushroom" phone.

Full instructions (downloadable pdf) Conference Instructions (downloadable pdf)

Please note: for initial setup and connection to the SCU network you must contact the TS Service Desk.


IP6000.png

 

Hosting Conference Calls

You can create a conference with up to two other parties using the phone’s local conference feature. If you require a conference call with more than 2 other parties please see the instructions here.

To quickly set up a conference, you can use the Join soft key to create a conference between an active call and a call on hold.

After you set up a conference, you can hold the conference call, split the conference call into individual calls on hold, or end the conference call (and your connection to the conference call participants).

Setting Up Conferences

You can set up a conference in one of two ways:

  • Using the Confrnc soft key.
  • Using the Join soft key, if you have an active call and a call on hold.

Note To end a call on hold, you must resume the call first.

 

To set up a conference using the Conference soft key:

  1. Call the first party. See Placing Calls on page 3-2.
  2. Press the Confrnc soft key. The active call is placed on hold.
  3. Enter the number of the second party, and then press the Send soft key.
  4. When the second party answers, press the Confrnc soft key to join all parties in the conference.

The Active:Conference screen displays.

 

 

 

 

Setting Up a Conference with an Active Call and a Call on Hold

If you are currently in an active call, and you have another call on hold, you can create a conference call between the active call, the call on hold, and yourself, by pressing the Join soft key.

To set up a conference call with an active call and a call on hold:

>> If you have an active call and a call on hold, scroll to either call, and then press the Join soft key.

The Active:Conference screen displays.

A conference is created with the active call, the call on hold, and yourself.

Note If configured for single key-press conferences, the conference participant hears the dial tone and ringback when the conference host places the call to the new party.

Note If configured for single key-press conferences, you do not have to press the Confrnc soft key again.

Holding and Resuming Conferences

When you place a conference call on hold, you place all other conference participants on hold.

To place a conference call on hold:

>> From the Active:Conference screen, press the Hold soft key.

The Hold:Conference screen displays. The other parties in the conference call are put on hold.

From the Hold:Conference screen, you can do the following:

  • To resume the conference call, press the Resume soft key. The Active:Conference screen will display again.
  • To place a call to a new party, press the New Call soft key. The conference remains on hold, and the new call becomes the active call.
  • To end the conference call and split the conference into two separate calls on hold, press the Split soft key.

Splitting Conferences

When a conference has been established, a Split soft key is available. When you split a conference, you end the conference and put all parties on hold.

To split a conference:

>> From the Active:Conference screen, press the Split soft key. The conference ends, and all calls are split into individual calls and put on hold.

 

Ending Conferences

You can end a conference, and your connection to the other parties, by pressing the End Call soft key. When you use the End Call soft key, the other parties remain connected.

To end a conference:

>> From the Active:Conference screen, press the End Call soft key. The two other parties remain connected.

Have more questions? Submit a request
Was this article helpful?
0 out of 0 found this helpful

Comments